To uninstall a higher version and install the correct version: If it is not version 21.0.0.215, please proceed to the following instructions. Click on the Adobe Air in your App/Program list and you should see which version you have installed.Go to Settings then Apps and Features (Some may need to go to Control Panel then Programs and Features).To check which version of Adobe Air you have: Any more or any less and your machine will have trouble connecting. You want version Adobe AIR 21.0.0.215 and that’s it. A screenshot of what you see when you're not using Chrome (i.e.For the best results with Sure Cuts Alot 2, check your Adobe Air, you do not want the latest and greatest version, always decline an update.However, if you still receive an error even when switching to Firefox or Safari or IE, please open a support ticket and include the following important information: The solutions above should resolve the problem. Restart Chrome and the auto-installation feature should now work properly.The "PepperFlash" item will now be grayed out:.Click Disable to disable this version of the plugin: Under the Flash item (which will probably appear first), the first subitem will include "PepperFlash" in the path.On the settings page that loads, click the Details button in the top-right to show more options:.Type chrome://plugins into your address bar in Chrome.You can restore proper functionality in Chrome by taking the following steps: Solution 2: Update your Flash Player Plugin Settings in Chrome Firefox and Safari and Internet Explorer are not affected by this issue. The quickest solution is to switch to another browser when you need to create or edit a rotator. Solution 1: Use Firefox or Safari or Internet Explorer to Create Rotators Please note: This issue only affects the creation and editing of rotators within the WordPress dashboard you and your site's visitors can continue using Chrome to view rotators. Google and Adobe are working on a fix, but you do have two options to avoid the problem in the meantime. Unfortunately, an update released to Google Chrome in late 2012 broke this functionality, affecting EasyRotator for WordPress along with many other applications around the web. (The desktop application allows for features such as built-in image optimization and previewing without uploading.) Our auto-installation button usually makes it quick and easy to install the editor application, which is powered by the Adobe AIR runtime. If you're using EasyRotator for WordPress, the plugin requires installation of the desktop editor application to facilitate the creation and editing of rotators.
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